Smooth transaction with Monero. This vendor had excellent comms, super-fast processing, and the product was absolutely immaculate. I'm not sure why so many have reported trouble with Empire recently. From the reports I'm reading, I suspect there is a lot of phishing going on and people are being duped into logging into bogus sites. My advice: Make sure to triple-check the URL before creating an account, and then set a login phrase (at a minimum) so that you'll always have a quick way of checking yourself in the future. If you want to be extra certain, add a PGP key and enable 2FA. Do these things, and you'll be fine. I think this is a solid market.